Customiser Help
Customiser Help
Our online customiser is designed to make creating your own garments simple. You can choose a product, add text, upload designs, adjust positioning, set quantities and preview everything before checkout.
Quick overview
What you can do
Change products, add text, upload artwork, adjust layers, set sizes and quantities, and preview your design before ordering.
Best results
Use high-quality artwork, double-check your design size and preview all sides before adding your item to the basket.
1. Change the selected product
Switch to another garment or product
- Click the Change Product button in the Product panel.
- The Select Product pop-up will appear.
- Click the product you want to use.


2. Add text to your product
Create custom text in the designer
- Click Add Text in the Designer Toolbar.
- Select the type of text process available for that product.
- Enter your text and click Add Text.
- Your text will appear inside the decoration area where it can be resized, rotated and edited.




3. Adjust text properties
Format, position and style your text
- Click View and organise layers in the View Toolbar.
- Select the text object you want to edit.
- The Text Properties panel will open on the left side of the Designer.
You can then adjust settings such as:
- Text content
- Font and colour
- Bold, italic and alignment
- Outline and outline colour
- Resize proportionally
- Position, size, rotation and centering
- Layer order
- Effects such as shape, shadow, glow and gradient where supported




4. Add a design or logo
Add a design using the Add Design button
- Click Add Design in the Designer Toolbar.
- Select the decoration process available for that product.
- Choose your design source and select the design you want to use.
- Click Select Design.
- Your design will appear inside the decoration area where it can be resized, rotated and positioned.
You may be able to add artwork from:
- Your device upload
- Previously uploaded designs
- Store designs
- Stock designs




Add a design by drag and drop
- Drag a design file from your computer into the decoration area.
- Drop it once the decoration area highlights.
- Select the supported decoration process.
- Confirm you have the right to use the image.
- The design will then be uploaded and placed into the design area.





5. Adjust design properties
Edit your uploaded design
- Open View and organise layers.
- Select the design object you want to edit.
- The Image Properties panel will appear.
Depending on file type and decoration method, you may be able to adjust:
- Image quality indicator
- Colours
- Resize proportionally
- Ungroup vector elements
- Position, size, rotation and centering
- Layer order
- Raster image effects and borders





6. Set sizes and quantities
Standard size and quantity selection
- Click the Product button in the Designer Toolbar.
- Select a size from the size drop-down.
- Enter the quantity required for that size.
- Use Add Another Size if you need multiple sizes in the same order.



Bulk quantity products
- Open the Product panel.
- Select the size required.
- Choose the quantity from the QTY drop-down.
For products sold in bulk, the minimum quantity will be shown and multiple sizes may not be available in the same order.




7. Arrange layers and grouped elements
Reorder or delete layers
- Open View and organise layers.
- Use the arrows to move layers up or down.
- Use the delete icon to remove a layer.


Re-group template elements
- Open the Layers panel.
- Hold Ctrl and select the layers you want to group.
- Click the button to group selected items.


8. Add team names and numbers
Create team-style personalisation
The team name feature automatically formats text as a smaller name with a larger number beneath it, ideal for sports and group garments.
- Click Add Team Name in the Designer Toolbar.
- Select the decoration process you want to use.
- Choose sizes and quantities as required.
- Enter the team names and numbers for each item.
- Confirm to add them to the product.




Helpful tips
Check your artwork quality
Low-resolution images may look blurred or rough when enlarged. Use the highest quality file possible before ordering.
Preview everything before checkout
Make sure you check placement, size, spelling, garment colour and all selected sides before adding to basket.
Need help using the customiser?
If you get stuck, send us your artwork and what you are trying to create and we will point you in the right direction.
Open Customiser
